We get there fast – generally in under two hours – and do the job right. Our uniformed technicians are screened, trained and certified to use our state of the art drying equipment, meters and techniques.
Water damage is a race against time. The faster the water is removed, the less chance you will be dealing with mold, replacement costs and other residual nastiness.
Depending on the size and scope of the damage, we realize insurance companies and others might need to be involved. If that’s the case, we accept and wait for third-party payments. Frankly, you’ll probably have enough stress without worrying about paying us. And if the insurance company is brought in, our extraordinary relationships with adjusters will help us get you the reimbursement you deserve.
Our “Next Step” information packet will give you the guidance you need about insurance terms (such as deductible, depreciation, actual case value vs. replacement cash value), damaged inventory content lists, the drying process and other details. And if we have to be on the job more than one day, we will communicate our progress to you daily.
If necessary, we will remove and replace furnishing, boxes and other goods, storing the items on site in wood storage pods.
We often can restore damaged documents, paintings and photos, so don’t give up on those before we take a look.